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Recerived Wrong Product

Name of Complainant Jhansi
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Jhansi:

I have ordered a saree on 08th October worth of Rs.1388/- and the product was delivered on 17th October. Upon checking, I have received the wrong product and filed a return request, the delivery agent rejected the pickup saying the quality check up failed as the original order product images doesn’t match and asked to file a complaint.How will they match if they send a wrong product. I have called the customer care and they are saying that return option is not available and they cannot help..

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