Receiving calls for payment of pending bill of closed number

Name of Complainant Kinnari M Purohit
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kinnari M Purohit:

  • I have a Vodafone connection number 9512231758 with plan 199. Initially they gave me a plan of Rain.  399 and told me after verification call they will convert it in to 199. I did not get any verification call and at the end of month I got bill of 500. I paid it and request to discontinue this number.  They did not discontinue.  And I keep getting the bill.  I refused to pay the amount and in the month of February I got the bill of rs. 785. When I refused to pay,  Vodafone discontinue the services of my regular no I am using since many years.  I paid 600 by cash on 9/2/2019 and 180 cash on 12/2/2019 at payment centre guj-vfs naranpura,  Ahmadabad  And gave a written request to discontinue the services of the number. And at that centre they do the required process for closing this number.  But Vodafone did not do it and now I am getting a frequent call to pay the amount 1300 as pending bill of that number. I request you to do the needful as this is becoming very serioys

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Receiving calls for payment of pending bill of closed number

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