Received wrong product which damaged too.

Name of Complainant Siddhant
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Siddhant:

I have received different product than i received and that product is damaged too. I have a match next day so asked them next day replacement of same product delivery.Then I called customer care 7 times ,out of 7 times 5 times they disconnected my call.I have paid money for product and waited till delivery date but when they did mistake of sending wrong product why should I be the one suffering. i need urgent replacement in 36 hours

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