received wrong product

Name of Complainant MARIYA KHAN
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by MARIYA KHAN:

Hi,

My order number is 716948605328_1. I have ordered a top in the images it showed as black saree but when i received it it was in redcolor. And at the time of pickup delivery boy asked me to call customer care and tell them to update details. And when i done so because of rejection they do not giving me the option to re-initiate return and showing that i have cancelled the return request. I want refund.

Image Uploaded by MARIYA KHAN:

received wrong product

One thought on “received wrong product

  1. Hello Mariya, we understand your concern regarding the return pickup issue. Please accept our sincere apologies. As checked for order ID 716948605328_1 return pickup will be done by 14 May. Refund will be processed after pickup. We appreciate your patience in this matter.

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