Received wrong item from what I actually ordered (Order #FNS16681)

Name of Complainant Sudhangshu Chakraborty
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sudhangshu Chakraborty:

ordered a Fineshirt NEW 100% Cotton striped Shirt For Men’s Long Sleeve Casual Slim Fit Business Male Dress Shirts(Pack of 3 ) × 1 on 02/10/2022. The order number was Order #FNS16681. The price of that item was RS 899 and the shipping charge was RS100, a total: of RS 999.

However, when I received the parcel today (10/10/2022), I was just shocked. Two used clothes were inside the packet. I have not ordered those two used clothes. What I ordered was not there inside the package.

Image Uploaded by Sudhangshu Chakraborty:

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