Received used defective product

Name of Complainant Selvin jene
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Selvin jene:

Order #1478777228

The product “Essential Mops and Accessories” was ordered on July 7 and received on July 16. The received product is dirty used and found defective. Contacted customer care and they told cannot help. Kindly either  replace with a good product or refund money. Customer is not happy.

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