| Name of Complainant | |
| Date of Complaint | June 14, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered one broccoli and one lettuce leaves from Swiggy Instamart on 12th June 2023. I opened the package to cook it on 13th June 2023 and saw that the vegetables were rotten and watery. I lodged a complaint in Swiggy against the same. Unfortunately, I didn’t click picture of rotten lettuce leaves but only broccoli. They told me they can’t help me with lettuce but would give me a replacement of broccoli only if I returned the rotten broccoli back to them. I mean what is this behavior? Do they expect us to keep the rotten veggies for them to take it back! this is unacceptable.
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