Received parcel which I have not ordered

Name of Complainant Sulekha Sarin
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sulekha Sarin:

Today morning 29/05/23 I got a call from ecom express saying I have got a pacel from meesho. i clearly remember I haven’t ordered for anything still I received it by paying 699 rupees thinking one of my family members have done it. Later I found out it was fraud and the product was also incomplete. I need my refund from meesho

Image Uploaded by Sulekha Sarin:

One thought on “Received parcel which I have not ordered

  1. Hello Sulekha, we understand your concern that an order has been delivered to your address with the order ID: 371438346292_1 which has not been ordered by you and you wish to get a refund by returning the product. Please accept our sincere apologies. This has been brought to the attention of our internal team and they are working to resolve the issue. You can follow up on this concern using your ticket number 685452170695. We appreciate your patience in this matter.

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