Received incorrect order.

Name of Complainant Agnel Vittus
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Agnel Vittus:

I’ve received incorrect order. I have order for curry, and they have provided incorrect order with meals. where I lost my amount and food which I can’t have it . I contacted Zomato in all possible ways , I didn’t get proper response from Zomato . They even said they can’t compensate for the issue I’m facing. And not even supporting the customer if it was a mistake from the restaurant side. I would like to investigate how the order got changed in the Zomato application.

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Received incorrect order.

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