Received fake product from Amazon

Name of Complainant Ankush Mane
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankush Mane:

I did place order # 405-9608549-8725908 on Amazon on 11th April 2022 for Huawei GT 2 Sport Bluetooth Watch- Matte Black (2 Weeks Battery Life_Wireless_5ATM) and received it on 13th April 2021. When unboxed it on 14th April found fake product in the package. Since it was birthday gift for my brother in law, we did record unboxing video which I shared with Amazon on 14th April, initially Amazon assured me that I will get refund but as of 28th April they did not come back and all of sudden on 28th April evening they denied refund stating when product left there facility it was correct product and i have sent wrong product to them. I am loyal customer of Amazon for last 7-8 years and how they can harrass me with wrong allegations.

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received Fake Product from Amazon

Name of Complainant Mukesh
Date of ComplaintJune 18, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mukesh:

I ordered A new phone Redmi Note 7 pro on 28th may, and they Delivered the product on 1st June, But the product that i received Was a cube like soap when i raised a complain against that after two days same guy from amazon came to place to collect that fake product without any notification and collected that saying that you will get the right product in few days, i didn’t receive any product after that, when i asked amazon about it they said that they delivered right product on 1st June and cannot do anything more… so please help me Regarding The Same.

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received Fake Product from Amazon

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