| Name of Complainant | |
| Date of Complaint | October 29, 2019 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I Have bought Skin care product from flipkart which i am using since 2 years. so i no very clearly what is the color, texture and fragrance.
as i am recently delivered i cant go out and buy for anything, so I trusted flipkart and ordered the Maybline foundation 332 on 04-10-2019, 11:37 PM
Invoice No: FAA0W42000009316. Order, ID – OD116706771011641000.
I was received the product which was duplicate in color,smell and bottle too. I have requested flipkart to not do so. They have not accepted the request and i have requested and begged them alot. Finally they gave agreed and replaced my product.
They have replaced my product and i have received on 28th oct 19. This time again they cheated me very badly. They changed the colour of product and i have checked the bar code. Which is coded as MAC product and they bought from Snapdeal.
Its completely fake product. When i am asking them for help no customer care execuitve is not responding properly, i am asking management mail they said its not possbile.
As i am female and just delivered a baby, my skin is so sensitive. How come flipkart allowed such a nasty product. Pls do R&D on this. If required.
Flipkart playing the empotions with customer.Being a female how sentive our skin.
If anything happnes who is responsible.
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