Received different item ordered chicken fry biryani but delivered veg biryani

Name of Complainant Adi seshu
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Adi seshu:

My swiggy Order No: 163327069420

I uploaded images of item delivered to me with invoice copy given by restaurant and I placed both side by side. 

Is your eyes are working or not ?

I order chicken fry biryani but veg biryani with carrot pieces in it is delivered to me and this is completely restaurant fault 

You being the customer care person helping restaurant persons instead of helping customer who is facing issue 

I paid Rs.196 and you delivered veg biryani to me which is completely different item 

You should help me with this problem 

I shared clear and visible images of item delivered to me with restaurant bill and you should Contact restaurant and share these pictures with restaurant and ask them strictly why they done like this. 

It is completely restaurant fault and ignorance but I paid money and I’m facing issue from their fault 

What else I need to do to prove that different item delivered to me ?

 

This is very very serious issue and if you not solving my issue I’ll take very serious action against you and on this red bucket biryani restaurant for harassing me and causing mention agony 

My swiggy Order No: 163327069420

Image Uploaded by Adi seshu:

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