Received different and damaged product

Name of Complainant Murtuza Ismail Suratwala
Date of ComplaintMarch 13, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Murtuza Ismail Suratwala:

I ordered a product from a company,it was a new company.I made an order with cash on delivery and on 13th march 2024 i received the delivery.but when i opened the product it was a different item and the product i received was used, damaged,torned.
Requesting you to help me as soon as possible.

Image Uploaded by Murtuza Ismail Suratwala:

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