Received cold food from zomato, they assigned 2 delivery boys and the delivery was late as well

Name of Complainant Ramandeep
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramandeep:

Last night, I ordered food from zomato and they delivered cold food, it was not even lukewarm, They assigned 2 delivery persons and the delivery was late as well.. When I raised a complaint via their customer care chat, they said “sorry for the inconvenience” and when I asked for a refund or a compensation for delivery cold food, they cleared denied, said they cannot do that. This is completely unfair. I didn’t paid my hardcore money for the cold food..

Image Uploaded by Ramandeep:

Received cold food from zomato, they assigned 2 delivery boys and the delivery was late as well

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