Received a wrong item from this seller by Flipkart

Name of Complainant Chandan bera
Date of ComplaintApril 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Chandan bera:

I ordered a campus sutra men colourblock casual jaket but I received a complete different item and my order is under open box delivery but incase I am not present at home
My mom received this item
She haven’t any idea about what I ordered but she received this item
Then when I show the product I will trying to return this item but due to open box delivery this item maybe to accept my return request
I have trip during those days. So I have to go
And when I will back then when I trying to returning this item my Flipkart account has been blocked so I have no option to returning this item after unblocked my account I am trying then Flipkart will not accept my request and they are denying me

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