Rate discripancy observed in tata sky digi box with authorized field technician and customer care

Name of Complainant Vipul
Date of ComplaintApril 18, 2019
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Vipul:

I lodged complain regarding non receipt of reception in my TV through tata sky customer care toll free number.  Authorised technician visited my home and after investigation , he told me that my standard digi box is required to replace and charge is rupees 550/-. I verfied charge with customer care department of tata sky and surprisingly found that charge of tata sky standard digi box is 450/-rupees . I raisef complain to tata sky customer care that why your field person charges more rupees 100/-than company’s prescribed rate.  It is a matter of regret to say that even after laps of one month,  no response from customer care department . I have all documentary proof of said matter.

 

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Rate discripancy observed in tata sky digi box with authorized field technician and customer care

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