| Name of Complainant | |
| Date of Complaint | March 1, 2017 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Mam
I am writing to express my dissatisfaction with my recently purchase from Paytm. I have recently purchased a Vivo v5 mobile phone from paytm ,my order number is :2699749732 I had received an incomplete products, In that box i received a charging cable ,headphone ,adapter & user manual, Mobile was missing . I had requested a replacement product containing order number is: 2720716391 which is still showing under processing.
After so many efforts made & details sent to your customer care department refer ticket complaint no :21725020 & 21870501,they assured me that my product will be dispatched by your concern shipping & logistic department by 18th of February or before,but as of now there is no updates from your side.
I had to gift to that product to my one of my family member birthday on 13th of February ,but unfortunately i still didn’t received a replacement product. Trust me ,this is frustrating .Purchasing from one of putative website across India & facing such issues is quite exasperating .
I think this matter deserve your urgent attention. I would like you to respond quickly by dispatching my replacement at earliest.
Thank you for your time and consideration. I look forward to your services.
