Purchase of Videocon DTH from Paytm Mall

Name of Complainant Rohit Kumar
Date of ComplaintDecember 12, 2019
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rohit Kumar:

I have booked a Vediocon DTH connection on 30.11.2019 through Paytm and was installed on 06.12.2019 by Sri Suraj Kumar.

Sri Kumar has informed me that there is some issues in this connection it may be taken up later and accordingly he demanded me Rs. 170 for extra 14 mtrs Cable, then I paid him Rs. 170 for extra cable and he told me that next day it would be work.

But next that i.e. 07.12.2019 I called him he didn’t pick my phone and a no. of calls he replied me that please contact Mr. Pradeep, who is senior to him Ranchi Area.

I called Mr. Pradeep and he informed me that we are unable to resolve your issue.

Accordingly I called Paytm customer care as well as Vediocon DTH Customer care and registered a complaint no. 767127381 and I got a message that it will be resolved by till Sunday 08.12.2019 but nobody contacted me or visited to my place till date.

Today morning I called once again to Vediocon customer care and I was informed that today an engineer will visit to look out the problem and will fix it up.

Now I waited for whole day and i took my office leave for this but nobody visited and I lost my leave too.

I have done a lot of complaints to paytm too vide query no. 149315399, 149312836, 149314815, 149310415, 149263447, 149235859,148980587, 149167109,

Now please tell me what wrong I have done in my booking process.
Thanks & Regards
Rohit Kumar
7903384199, 8987789022

Image Uploaded by Rohit Kumar:

Purchase of Videocon DTH from Paytm Mall

Leave a Reply

Your email address will not be published. Required fields are marked *