| Name of Complainant | |
| Date of Complaint | July 29, 2022 |
| Name(s) of companies complained against | myntra |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The product was delivered to me on 24th, and I places the return request on the same day. The delivery executive picked up the order on 25th july, however, the app showed out for pickup till 28th july. After raising a complaint, the delivery executive returned the product back to me and then again a return request was automatically placed on the app on 29th july, which showed that the product will be picked up on 6th of January, i.e after 6 months. On raising the issue again, the pick up date was modified. There is a sheer deficiency in service. I have prepaid for the order and now I am not getting refund since Myntra executives do not check the MRP tags while delivering the product but the tag has to be there during pick up
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