product was not good and than send it different item

Name of Complainant AJITH KUMAR ( 9943122410)
Date of ComplaintFebruary 22, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by AJITH KUMAR ( 9943122410):

I, Ajith Kumar, ordered an Imported Shoe rack(6 layer)with door from shoppperszone.co.in website on 16/02/2024 as Cash on Delivery @ Rs.999/- and got the item on 21/02/2024 by cash on delivery.But the item did not conform the specifications as shown and described in the website.It is 4 layers instead of 6 without door and low in quality.Therefore I want to return it and refund from them.
I have already mailed them two times for refund within 24 hours as their refund policy but can’t get any reply till now.Today I also deliver another mail, but no reply.
Therefore I request you to take necessary action as soon as possible.

My order no. is SZ17825

I want to return the good and refund the amount of Rs.999/-

Image Uploaded by AJITH KUMAR ( 9943122410):

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