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Product return not picked up and refunded

Name of Complainant Vidya
Date of ComplaintFebruary 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vidya:

I have placed order #437790362419, which was delivered on 2nd Feb. I raised a return request on 4th Feb, which was canceled on 8th Feb without the product being picked up. I re-raised the return request on 8th Feb and also logged a complaint. I have been calling meesho help center number daily explaining that my product is not being picked up and each time spending half hour explaining the issue to different customer care executives. There was no action taken for my complaint raised on 8th Feb, so I called help center , spoke to customer care executive Govinda and raised one more complaint #676094220671. There has been no follow-up on this and today (13th Feb) the second return request also has been canceled.
Kindly arrange for the pick up of the product and an immediate refund of the amount.

Image Uploaded by Vidya:

Product return not picked up and refunded

One thought on “Product return not picked up and refunded

  1. Hello Vidya, we apologize for the inconvenience caused. The product has been successfully picked up. Your refund of Rs. 1190 for this order has been initiated on 13 February. It should reflect within 5-8 working days from the date of initiation in your original payment source – Card / Bank Account. We thank you for your understanding and patience with us throughout the process.

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