Product ordered but not delivered and invoice raised

Name of Complainant Santosh kumar
Date of ComplaintMay 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Santosh kumar:

I have ordered a medlife thermometer from paytm on 29.04.20 at 12.53 pm. I received regular messages from them that there will be a delay in delivery due to corona outbreak. I received this message till 15.05.20 but suddenly on 14.05.20 that is one day earlier they say that it has been delivered. When I sent a mail to them they sent me a pdf file of delivery which is created by them to prove the delivery. The product has still not been delivered to me and they have closed the case.

Image Uploaded by Santosh kumar:

Product ordered but not delivered and invoice raised

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