Product not delivered from FB marketplace, but taken the money

Name of Complainant Amrita Keshari
Date of ComplaintDecember 10, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amrita Keshari:

This complaint is against a reseller in FB marketplace named Rashmi Sharma.

she took the money through Google pay amt of RS 1250 for a red color saree but did not send us the product. before the payment she replied so nicely but after taking the money she was neither replying and nor given any status and not receiving calls. after 2-3 days of sending msgs she blocked my sister in watsapp and FB. so, we tried to catch her from different id there she is again replying so nicely and sending details of the products again to make customer a fool.

So, i am attaching the screenshot of payment and the chats.

Image Uploaded by Amrita Keshari:

Product not delivered from FB marketplace, but taken the money

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