product not delivered and amazon not cancelling the product and neither refunding

Name of Complainant Manish Rana
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Manish Rana:

Fitbit versa 3

order date: 12 apr 2021

order# : 407-9926449-0549102

order total: 17162.92

i understand due to covid products are not being delivered on time. But my order is not yet dispatched since 12 april2021. i have been continuously cancelling from my side and asking the amazon customer care to cancel but they are not cancelling and responding of technical issue. I have bought the product through credit card. And I am worried if they dont process my cancellation , I ll have to pay the emi along with interest and my money is stuck with them.

kindly do the needful against AMAZON

Image Uploaded by Manish Rana:

product not delivered and amazon not cancelling the product and neither refunding

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