| Name of Complainant | |
| Date of Complaint | November 16, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered a shirt in the paytm app the order number is 6474112528
The product with this order no is not delivered but it is showing delivered so I tried to return the product
It also failed . When I try to call paytm there is no response. I tried to call the customer care service of the ecom express also but from them also I found no response. please give my parcel or refund my money.
I request you to please look into the problem and resolve this issue as fast as possible
Image Uploaded by Sameer Sk:
Dear Sameer Sk,
Greetings From Ecom Express
We regret for the inconvenience caused regards in this , Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express