Product delivered which we have not ordered

Name of Complainant Sushant Tade
Date of ComplaintOctober 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sushant Tade:

Date of the Incident: 14-Oct-2023
Invoice ID : Bjir6rgrppa6ifes
Purchase ID: 150940144
Order ID: 384943537
AWB ID: SF807791568AEP
Payment Mode: COD – 795rs

Description:
We received an order in the name of my Wife with half address.
Firstly we have not ordered anything which was supposed to be delivered from ShadowFax or to be delivered on 14-Oct-2023.

When we verified the package immediately after paying the COD, It was a black cloth.

Request you to investigate the matter and refund the amount to us.

Image Uploaded by Sushant Tade:

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