| Name of Complainant | |
| Date of Complaint | December 16, 2023 |
| Name(s) of companies complained against | ecom express |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered some pen refills sold by the seller Ondesk on December 3, 2023 worth ₹ 500/- They had opted for Ecom Express as their courier service.
For the past 15 days, they didn’t even care to deliver my order. When I contacted to the Ecom Express team, they told me they are trying to deliver the product asap. And that’s it. Since then, there are no replies and 5 days have passed. Today, I have received a mail that my product is delivered although I didn’t receive my product in my hand. Fraudsters. They don’t even care to send the delivery man’s name or any details. The status shows delivered but I didn’t receive the product.
I am so irritated and disappointed with these fraudsters.
