| Name of Complainant | |
| Date of Complaint | May 19, 2022 |
| Name(s) of companies complained against | PRIMEFIN CRYPTO CURRENCY TRADING PLATFORM |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I started trading from 04/10/2021.I started deposit part by part.Upto 16/10/2021, I deposited 32,411 USD.I made more than 79,000 USD on and within 22/10/2021.My only Lose by trading was on the first day of $16. Then I never loss during my trading. I submitted an wirhdrawal request of $10,000 on 21/10/2021. Here’s the main problem for the platform, I think. Because instead of approve my withdrawal,they insisted me to deposit more.So that I can made $100,000 within October,2021. But I refused to pay more. Since I started earning money more than my expectations. I didn’t have sufficient money to invest more. Because I’m a pensioner and I quit from Bank’s service long before my normal retirement date for a huge injustice done by the Branch Authority against me. I had no other way but to take Voluntary Retirement. (My fight against the injustice/Bank is continuing) I misguided by the person,who assisted me everyday to learn trading and more. He told me wrong investment intentionally (I understood later). My negative margin Started to increase. I don’t had any idea for my loss of increase of negative margin! I was not guided about this probl. The man convinced me that I should deposit $7,000 immediately to make the accounts in good positions. Ultimately I started depositing my remaining amount in Bank. I started to deposit on 25/10/2031. My trading stopped for his continuous effort to force me to deposit more money. I requested him to approve my withdrawal of $10,000. He told me that he’ll immediately go to the finance section for approval of my withdrawal. On 26/10/2021 I completed deposit of $7,000 as he told me. Immediate after complition of my last part of $7,000, I told to deposit $7,000 more! I was surprised as well as afraid of very small bank balance remaining. But I was forced to deposit for the same reason by $7,000. This is almost my last amount of bank balance. My pension is insufficient. Still I completed the deposit of$7,000 more on 27/10/21,in my evening. I felt relaxed in a thought that I made the account position as good! I had no idea that I’ve been trapped! On the same day(27/10/2021) I opened my trading account and surprised with fear by notice the account. More than 72,000 USD has been reduced from my fund. And lots of accounts of various assests has been closed by the platform! I immediately sent a mail asking for why my balance was reduced! I didn’t get any reply on that day. On the next day,that particular person (Mr.Benjamin) contacted me and said that my balance is kept in any where at the platform. If I deposit $6,000 more, I can get back the balance in my trading account. It was not possible to trust on them for more deposit. My fund also almost nil. He started burgaining for the amount to deposit from $6,000 to reduced in $4,000. It was not possible for me to recover from that position. In fact my trading was stopped from 23rd October,2021. For negative margin,my remaining balance goes down to $3,500 . That man tried to contact me everyday twice. I told him to call me if only my balance refunded in my account as it was before. Ultimately,they didn’t approve my withdrawal of the rest amount of $3,500. Everyday I was submitted wirhdrawal application for several times. And they declined that within a minute in reason that my “documents are missing”. Documents are still now uploaded there in my profile. So it’s clear that they deceived me intentionally in a planned way. I submitted conplaint to the platform and it’s head office in Malaysia. But that particular person still tried to talk to me over telephone. Which was very irritating, because his demand is for more deposit if I want to get back my balance taken away by them! I started searching for conplaint to a competent authority. I got one and lodged my complaint in details with explanation of how they cheated me. That agency contacted very soon with the platform. One Ma’am contacted me, discussed with me,on behalf of the recovery agency. At last she told that I’m not eligible to get back the money. But I proved my demand of intentionally they deceived me. I wanted the whole amount,which was before removal of the huge amount. At last the Ma’am said that the platform is willing to pay me 3,500 USD as compensation. I disagreed. Ultimately I accepted their offer for $5,000 as compensation.(which is the proof that they accepted my claims). They sent me a contract form. Where everything about any future action by me was restricted. But I signed on the contract. Also I send a letter mentioning that I’m withdrawing my complaint. They are so dare to cheat people living in another countries that ever after so many documents obtained from me,they didn’t pay the proposed amount of $5,000. I waited for one month (as mentioned in the agreement or in a mail. On 7th May,2022. Again I started searching for any other Authority to Lodge Complaints. Because for not paying the amount,my letter of withdrawal of Conplaints is not in force,as I mentioned. Even my another step to spread the details mentioning the platform is a fraud one, through social media. I found this “Financial Commission yesterday. And I decided to Lodge my Complaint here again. I have enough proof against them about their intentional cheating to me. Besides I’ve all the call records. I just need to find the particular calls from 23/10/2021. Where the person started to insist me to deposit more amount without any reason. Because I was earning very good profit and without any loss except the first day. This is my Complaint as much as I can remember now. I’ll send the documentary evidences as and when required. I made a video with the details.
I would like you to go through these links of videos I made for all the documentary proofs. Since there are huge Numbers of attachments I need to send you. If possible, please send me an e-mail for sending some more or all the documents through e-mails as proofs. The sounds in the first video is the news,which was playing in another mobile:
Image Uploaded by DEBABRATA DAS:
