Prepaid recharge done through Airtel app, money is deducted but my mobile is not recharged

Name of Complainant	Suvarna
Date of Complaint	May 8, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Suvarna:

I paid 558 rs towards recharge of my prepaid Airtel account in Airtel app. Money is deducted from my bank account but recharge is not done.

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Consumer Complaints Court