Name of Complainant	Alvira kiran
Date of Complaint	May 8, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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1. By mistake i recharged 4999 instead of 499
2. during lockdown no customer care executive is answering my call
3. the pack taken by mistake by me is only valid for 10 days international roaming pack
4. i need to cancel my recharge
5. also when i call the customer care they say due to covid19 and lockdown there are less customer care executives available so it might take time to connect you
6. also they keep giving me other options as recorded click 1-2-3
7. no one really gets connected to solve my problem

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