Name of Complainant | |
Date of Complaint | March 5, 2018 |
Name(s) of companies complained against | Vodafone, Vodafone Complaints |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I have applied for porting (9966668776) and it got rejected for due to outstanding
amount pending though i have paid complete bill amount again and again .
Then after again i send message for porting and i called to Customer Care center, they said we will give u best package offers for staying with voda network and i told that i have paid total amount through M-pesa i refused the offers and i asked the customer care center employee that, is any extra amount is requeried to pay or any documents needed for transferring to other network? and employee said, no other things required sir, it is enough sir.
After 2days i got the same message even i have paid full amt and conform with voda customer care employee . Then after i went to local voda centre in Anantapur (AP) and enquired why it is happing again and again.
they simple said it happens sir, and suggested for paying extra amount again and complaint through email . i paid it also on 05-03-2018 .
waiting for your favorable replay , Why Voda local Centre employees / Customer care team employee are CHEATING me (i.e.,Customer ) again and again .
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