| Name of Complainant | |
| Date of Complaint | March 21, 2018 |
| Name(s) of companies complained against | Phonepe, Phonepe Complaint |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On March 8th,paid INR 484 to KFC Kottayam via phonepe. The people told me that the refund will be credited back to the account as the payment got cancelled. I was asked to pay again.
I did pay and after three days on contacting KFC they reported that the payment had been cancelled and phonepe has to give us the refund. Its 21st March and no refund yet. Phonepe people are simply fooling around and not giving the refund amount. Kindly take some action against this.
Image of the proof of amount deducted via phonepe has been attached. Please find attached the file.
Image Uploaded by Jabesh Thomas:
Sorry I made a mistake while typing the date. The date was 5th March. On 5th March we made the payment. It is shown in the screenshot. Phonepe people told us that we would get a refund by 8th March, then they informed us that we would get the refund by 15th March. Till now. No refund got credited