Pepperfry delivered a defective product and refusing to provide refund or replacement for the product

Name of Complainant Dedeepya
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dedeepya:

I have ordered a coffee table from pepperfry (order ID 30306961107).

It’s been a month and now the product is delivering cracks from multiple places. Pepperfry is refusing to provide a permanent fix for the problem or provide refund or replacement for the product. They are clearly cheating customers with sub standard products. Need action taken immediately.

Image Uploaded by Dedeepya:

Pepperfry delivered a defective product and refusing to provide refund or replacement for the product

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