Name of Complainant	Gaurav Kumar
Date of Complaint	June 2, 2020
Name(s) of companies complained against	PayTM
Category of complaint	Railways
Permanent link of complaint	Right click to copy link
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Text of Complaint by Gaurav Kumar:

Dear Concern,

I have already wrote several mails to paytm care to request my refund against cancellation of train ticket pnr – 2109096473, train was cancelled on 14-03-2020, screeshot is attached and also received confirmation from paytm care in 24×7 help in paytm app. But still i am suffering to get the refund from paytm in this adverse circumstances i have shortage of money and i am not getting a valid response from paytm.

 

Attached my ticket for your perusal

Please refund as ticket was cancelled on 14-03-2020 through paytm But not updated in there app due to technical issue but it was showing already cancelled when i tried to cancel it again.

 

Departure date was 16-03 and i cancelled on 14-03

 

All the proof are attached

 

Paytm acceptance of cancellation is also attached.

I will be highly obliged for your positive response.

Thanks,

Gaurav Bhardwaj

9888160816

 

Image Uploaded by Gaurav Kumar: