| Name of Complainant | |
| Date of Complaint | October 13, 2017 |
| Name(s) of companies complained against | Payzapp |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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As evident by the reviews if the Payzapp app on Play store the wallet has not been granting cashback as promised.
Image Uploaded by Jitendra Choudhary:
Dear Sir/Mam,
As per trailing mail, I have following past one month from 25-10-2017 to till date for below issue. But still I am not getting any solution and single reply mails. So humbly request you to resolve the issue ASAP.
I agree error was happened from my side due to typo mistake, but its human error it may happen some times. I am expecting favors from your side, but nothing is happened from your side. I don’t know if customer doing some error while transactions they wont get their money back then what is solution for that
As per the bank norms Customer Name, Account Number, IFSC codes are mandatory for transactions, But Payzapp not considering those criteria even its asking these details while transactions. If done those kind of checks from payzapp, issues will not happened. So Payzapp also part of this issue
As per the trailing mail, while I am transferring money from “Payzapp Wallet” entered wrong account number due to typo mistake and money credited to concern account (As confirmed by Payzapp). So I request you to help me to retrieve the money to my account. Please refer the details below.
Registered Mobile No: 9884287125
Mail Id: kalaimurali1530@gmail.com
Transfer Date: 25th October 2017, Transfer Amount: Rs. 15000/-
Transaction ID: 729813878887, 729813879966, 729813881340
Wrong Account No: 3711935081
Correct Account Details: Name: Krishnamoorthy Velusamy, Acc No: 3711935098, IFSC Code: KKBK0000473
Pls Call Back @ 9786060481
Nice info…