Paytm wallet balance difference amount. No care from customer care.

Name of Complainant Vikram
Date of ComplaintOctober 1, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikram:

The balance in my Paytm wallet is some 6000₹, but when I try to pay using wallet – it shows around 1500 rupees less than the wallet balance.

I had shared the details with screenshots to Paytm customer care as they requested in the helpline call, but even after a week I did not get any reply.

Now when I called them , they said the case was closed and it was re opened just one hour back as I called them (but I never called them an hour back) looks like these customer care ppl are just closing the cases and escaping.

-vikram

Image Uploaded by Vikram:

Paytm wallet balance difference amount. No care from customer care.

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