Paytm repeatedly unable to perform KYC after many attempts

Name of Complainant Anshuman Kanetkar
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anshuman Kanetkar:

My Paytm wallet was invalidated by Paytm when I tried to complete my KYC. now my wallet is unusable, and even after 4-5 attempts of trying to complete video KYC they have not validated me. My Paytm wallet balance is now stuck and I am unable to make any transactions through other apps or withdraw this balance.
This seems to be their modus operandi, to use excuses to deny KYC of customers, to keep their funds in limbo.

Image Uploaded by Anshuman Kanetkar:

Paytm repeatedly unable to perform KYC after many attempts

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