Paytm postpaid charged convenience fee for unused amount

Name of Complainant Niyas
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Niyas:

Dear team,
I am using paytm and paytm post paid service for a while,
And on the last month i don’t use any amount from the paytm post paid service account and they charged a convince fee of Rs 1.88.
And i tried to connect them through out the paytm app and the toll free number also, and i don’t get any proper response or any customer care agent.
And i need to request you to return back my money as they charged as convenience fee and also to close my paytm post paid service as soon as possible.
Thank you

Image Uploaded by Niyas:

Paytm postpaid charged convenience fee for unused amount

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