Paytm postpaid bill is adding late fees and i dont have access to account mobile number lost complained multiple times

Name of Complainant Amit kumar
Date of ComplaintFebruary 18, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Amit kumar:

Paytm postpaid facility financed by Aditya birla finance capital was avialed by me from 2 years but 7 month earlier my mobile phone was lost i have fir registred for that so my sim access was lost and was unable to issue the old number because it was in my nani name so after that From last 7 months i am asking paytm customer support to send me some link so i can pay the postpaid amount but they say wait for 7-8 days and after that no reply and then add 300 every month in my due bill which i dont have access to i am reciving bill details in mail 400 bill is now 2000 with their late fees if i try to pay the due via paytm postpaid loan id number they first deduct the amount after 7 days they refund it back to accountt and add late fees in my id

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