Paytm Payment bank is not filing charge dispute

Name of Complainant Akash Singh
Date of ComplaintApril 25, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Akash Singh:

Dear Consumer court,

Greetings

I got refund from Amazon Rs. 1980. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is 910613265018.

But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.

But Paytm Payment bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided 910613265018.

Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.

Consumer court, please give me justice .

Image Uploaded by Akash Singh:

Paytm Payment bank is not filing charge dispute

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