| Name of Complainant | |
| Date of Complaint | December 7, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir,
I ordered a shipment of INR 1267 and delivery charge INR 39. I take it cash on delivery on 24/11/2018. I returned it and it is successfully returned to the merchent on 19/11/2018 as tracking . A cashback of this concern INR 507 has been already credited to my Paytm wallet as goldback . But the rest INR 799 is not credited credited to my bank account (I already submitted it) or my Paytm wallet . I have contacted many and many times . The helping-persons of Paytm say to wait for 24 or 48 hours. And the same taking repeated to wait and so on.
So I complaint against Paytm whether Paytm refunds INR 799 to me.
Thanks,
Kartic Jana
Patashpur,
Purba Medinipur,
West Bengal
