PAYTM not doing KYC and holding my money back in their wallet

Name of Complainant Tushar
Date of ComplaintJuly 4, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Tushar:

I have been following up with PAYTM people for completing my KYC so that I can use my money that is present in the PAYTM wallet. PAYTM has blocked my money in paytm wallet and asking me to complete the KYC process to use my money. However BC agents are asking me to pay money to complete the KYC process. For the past 3 weeks i am raising the same complaint and they are closing the tickets with out giving proper solution and holding my amount in wallet.

Image Uploaded by Tushar:

PAYTM not doing KYC and holding my money back in their wallet

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