Paytm not accepting the ID proof

Name of Complainant Arya Mohan N
Date of ComplaintAugust 6, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Arya Mohan N:

I bought snickers (chocolate) worth 20rs and they offered me a sum of rupees 10 as cash back via paytm mobile Recharge.

But when I try to login to my paytm account using the code inside the snickers chocolate bar wrapper, the patym is denying my login to the account by showing the error message ‘ please enter a valid document value’ even though I have submitted the valid document details.

Image Uploaded by Arya Mohan N:

Paytm not accepting the ID proof

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