Paytm mall did not accept my order replacement request

Name of Complainant Sumit kumar
Date of ComplaintDecember 23, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumit kumar:

Respected sir,

i ordered puma sweatshirt (order id :- 12319103739) on 8th december and i received product on 12th december….on the same day i placed replacement request due to large size and today is 19th december ….they did not reply my replacement request (their policy said return pickup within 3 to 4 days). Even i tried their provided help line number but in their number only computer talks…no customer care executive availabe….how the worst service….please help me sir.

thankyou

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Paytm mall did not accept my order replacement request

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