paytm has send me damaged product and refusing to accept it back

Name of Complainant vikrant kumar
Date of ComplaintApril 27, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by vikrant kumar:

my paytm mobile no is 9990780495 .paytm has done fraud with me . i had done a online shoping on paytm to buy a titan chronograph watch.but when i received i found that product(watch)was damaged.then i marked a return request but they are just passing the time by replying that we are working on it.i had bought that watch on 13.04.19 and it was deliver on 20.04.19. its order id:7952010743   invoice no:07c0006921100191. price:rs7485.   when ever i contact coustomer care they said that sir you have marked deffective reason for return which is wrong issue for return ,but we are working on it give some time.

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paytm has send me damaged product and refusing to accept it back

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