| Name of Complainant | |
| Date of Complaint | January 7, 2020 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team
Brought a Fastag from Paytm on 26th December and encountered that it is not yet activated which resulted on my next journey. Raised multiple queries and uploaded required docs but the issue is still not resolved. It seems @Paytm is trying to close the query with feedeek without resolutions. Called the customer care around 20 times in this 9 days but they ask us to wait for next 72 hours.
Please have look into it and let me know for further concern on the same.
PFA the attached Paytm ticket raised and there corresponding update.
Image Uploaded by Suvam Banerjee: