PayTM Complaint regarding refund

Name of Complainant Manish kumar
Date of ComplaintAugust 3, 2017
Name(s) of companies complained against ,
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Manish kumar:

sir, on 26/07/17 I ordered a laptop on paytm and paid in advance as required.the expected date to deliver the product was inbetween 1/08/17-3/08/17. one day before the expected date they cancelled my order without reason.the reason for  cancellation is still unknown to me.after this they asked me to wait for another 4-5 days to refund the money.the amount is 48,499.

the problem is

*the reason for cancellation  must be told to customer.

*in case the e-commerce company fails to meet the need  of customer the refund process should be very fast in such cases.

*In cases where company do mistake and hold the money of customer they should be liable to pay the intrest on submitted money to respective customer.

my details

Manish kumar

paytm wallet no: 7493975142

Image Uploaded by Manish kumar:

PayTM Complaint regarding refund

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