PayTM Complaint: Ordered a product and awaiting delivery for long and No refund.

Name of Complainant Sushma Kashyap
Date of ComplaintJuly 1, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sushma Kashyap:

I ordered a product on 9th June 2018, which was a prepaid order of amount Rs 33600. I was supposed to get the delivery on 18th of June 2018. I called the customer support and escalated the issues and coordinate with the customer service.

But I haven’t received my order till date. So I asked Paytm to refund the money back so that I can order it from somewhere else. But now they denied to refund my money and asked me to wait until the product arrives.

I have called the paytm customer service asked them on social media and even emailed them. I have been left with no option but to complain here so please helpĀ  me out.

Image Uploaded by Sushma Kashyap:

PayTM Complaint: Ordered a product and awaiting delivery for long and No refund.

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