| Name of Complainant | |
| Date of Complaint | April 24, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I’m using Paytm associated with my number +91 95006 95005. I had made a transaction of Inr 4500.00 on 10/01/2018, failed & since today I have not received the refund. Again today 24/04/2018 INR 1971 is also failed and on trying your customer care- 011-33996699 saying wallet ID incorrect and call disconnected. What is the process or refund or please communicate clearly on mail about the procedure to be followed before escalating the grievance to Nodal Office?
Date 10/01/2018 INR4500
Date 24/04/2018 INR1971
Both Screenshots attached for reference.
Regards,
Aghil Jith.A
+91 95006 95005
