| Name of Complainant | |
| Date of Complaint | March 14, 2019 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi Team,
I would like to draw your kind attention toward unauthorized transactions that was done from my Aunt’s account which she realized later. She is having an account with AXIS bank and in the month of JULY’2018 & August’2018 a total of Rupees. 1,48,050(One Lakh Forty Eight Thousand and Fifty) got debited from her account. She has never used Paytm neither created any account on Paytm so far. Below are the transaction details for your reference:-
Date Transaction summary/Date/Time Amount
9/7/2018 ECOM PUR/PAYTM/1204770770/090718/19:17 10,000
11/7/2018 ECOM PUR/PAYTM/NOIDA/110718/18:40 10,000
14/07/2018 ECOM PUR/PAYTM/NOIDA/140718/18:13 10,000
18/07/2018 ECOM PUR/PAYTM/NOIDA/180718/15:25 8,000
21/07/2018 ECOM PUR/PAYTM/NOIDA/210718/16:08 20,000
23/07/2018 ECOM PUR/PAYTM/NOIDA/210718/19:56 50
26/07/2018 ECOM PUR/ONE 97 COMMUNI/NOIDA/260718/18:21 10,000
28/07/2018 ECOM PUR/PAYTM/NOIDA/280718/16:45 10,000
29/07/2018 ECOM PUR/PAYTM/NOIDA/290718/07:38 10,000
29/07/2018 ECOM PUR/PAYTM/1204770770/290718/17:24 20,000
31/07/2018 ECOM PUR/PAYTM/NOIDA/310718/18:44 20,000
3/8/2018 ECOM PUR/PAYTM/NOIDA/030818/11:14 20,000
All these transactions were debited from her Axis bank account without her consent.
I have attached the copy of bank statement as well.
Kindly help me with the reasons as to how this happens?
Who did this and where the amount has been spent?
Resolve the issue immediately and reverse the amount in the below mentioned details.
Account details:-
Bank name – Axis Bank
Account Holder name – SHAMLI BISWAS
Account Number – 913010020846093
IFSC Code – UTIB0000132
Contact number – 9818639344
Alternate number – 9650840483
Please let me know if any information required from side.
Regards,
Robbin Kumar
(9650840483)
Image Uploaded by Robbin Kumar:
Have you got your money back? I am facing the same issue here. Please reply with what are the steps you have taken and what I should I do to get my money?